> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getjurni.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a Trustpilot review widget

> Copy the Business Unit ID and widget Template ID from Trustpilot and use each in the correct Jurni setting.

Use **Trustpilot** to add a TrustBox review display to your Jurni page. The current Jurni integration needs both the business identifier and the chosen widget template.

## Get the identifiers from Trustpilot

In **Trustpilot Business → Share & promote → Website widgets**, choose a service-review widget available to your account and select **Get code**. Some accounts use the older **Showcase** menu label.

In the widget's HTML, copy only these values:

| Trustpilot code field  | What it identifies              | Jurni destination                                             |
| ---------------------- | ------------------------------- | ------------------------------------------------------------- |
| `data-businessunit-id` | Your business's review profile. | **Business Unit ID** on the Trustpilot integration card.      |
| `data-template-id`     | The chosen TrustBox design.     | The Trustpilot widget's template-ID field in the page editor. |

For example, copy the value between quotation marks—not the attribute name or the entire HTML block. See [Trustpilot's widget setup](https://trustpilot.zendesk.com/hc/en-us/articles/203840826-Add-a-service-review-TrustBox-widget).

## Add it in Jurni

<Steps>
  <Step title="Connect the business">
    Open **Settings → Integrations → Reviews & Pop-ups**, enable **Trustpilot**, enter **Business Unit ID**, and select **Save Changes**.
  </Step>

  <Step title="Place the widget">
    Open the experience editor's **Integrations** panel and add Trustpilot where the reviews should appear.
  </Step>

  <Step title="Choose the template">
    Enter the widget Template ID from the code you obtained. Review any supported minimum-star setting and give the widget enough height to display correctly.
  </Step>

  <Step title="Check the live result">
    Save and verify the correct business's reviews on the published page, including mobile.
  </Step>
</Steps>

## Common mix-ups

The Business Unit ID is not the widget Template ID. Saving the business ID alone does not select a TrustBox design. Do not paste a Trustpilot API key into either field.

The current native placement is not an automatic setup for Trustpilot product-review SKU mapping or every custom TrustBox option. Ask the Jurni team about a product-specific or custom-language implementation before promising that behavior in a campaign.

For **Shopify Pages**, check whether the theme already loads Trustpilot. Adding another full loader through Custom Scripts is not a substitute for supplying the missing widget identifiers.

## Related guides

* [Review widgets](/integrations/review-widgets)
* [On-page integrations](/build/editor-integrations)


## Related topics

- [Add a review widget to a page](/integrations/review-widgets.md)
- [Connect your review provider](/integrations/review-integrations.md)
- [Connect the tools your brand uses](/integrations/overview.md)
- [Find your integration connection details](/integrations/api-keys.md)
- [Add and manage on-page integrations](/build/editor-integrations.md)