Add or Sync New Shopify Products to Jurni

Learn how Shopify products become available in Jurni and what to check when a new product is missing from the product selector.

Create and maintain Shopify products in Shopify, then use them through the connected catalogue in Jurni. You do not normally need to create a second catalogue product in Jurni.

Make the product available

1. Prepare the Shopify product

   Configure the actual product, variants, prices, inventory, and subscription plans. Check that it is not archived or deleted.

2. Check Online Store availability

   Make the product available to the Online Store sales channel. A product can use Shopify’s Unlisted status for a dedicated campaign while remaining available through that channel; it does not have to appear in your navigation.

3. Check Jurni's catalogue scope

   Open Products → Manage products in Jurni and confirm your saved collections, tags, and status scope includes the item. In the product list, also check the current search and status filters.

4. Select the product on your page

   Return to the editor’s product picker, refresh if necessary, and select the real product. Check the variants and purchase types before publishing.

When the product is still missing

Confirm the connected Shopify store and product link, then review channel availability and catalogue scope. If it was just changed, refresh the product list and picker.

Contact the Jurni team with the Shopify product link and the affected Jurni shop/page when it remains unavailable. Do not create a duplicate Shopify product just to work around an unidentified sync problem.

What does Sync Product do?

The Sync Product button inside Edit Product Data starts a separate content-retrieval process. It is not the same as saving your product edits or changing Shopify channel availability. A message that the process started does not mean every field or purchase option has already refreshed.

Use Product content and media for the content workflow.

Recheck pages after catalogue changes

When a variant or selling plan is removed, recreated, or changed in Shopify, test the important pages using it. A design can continue to show an old label even when its original purchase selection is no longer valid.

For non-Shopify stores, use the catalogue connection agreed with the Jurni team rather than these Shopify channel instructions.

Related guides

• Products and variants
• Catalogue visibility
• Add a Buy Box
• Subscriptions